Service guide
How to delete your Vinted account
Route checked by TraceErase on · Page last updated
On this page
The short answer
Vinted describes deleting an account as deactivating it immediately, with some data kept temporarily before it is permanently deleted. Vinted says an account can be restored within three months by contacting support. Before you start, finish active orders and withdraw any remaining balance. TraceErase read Vinted’s help pages and UK privacy policy on 7 October 2026 and 8 October 2026 but has not signed in to run the flow.
At a glance
- Organisation
- Vinted Platform LimitedThe UK privacy policy says Vinted Platform Limited is the company behind the Vinted app and website and is responsible for the data, apart from delivery or payment services.
- What this page covers
- Vinted marketplace member account on the UK site. Other country sites and Vinted Pro business arrangements were not reviewed.
- How the route was checked
- Checked by TraceErase on 8 October 2026 against the organisation’s own pages (listed under Sources). The signed-in steps have not been run, so menu names can differ from what you see, and the organisation may have changed its pages since. You follow the steps yourself.
- Official websites
- vinted.co.uk
Which request do you want?
Closing an account, erasing data, stopping marketing and getting a copy of your data are four different things. This table shows what each one means and whether TraceErase has checked its route for this organisation.
| Request | What it means | Status |
|---|---|---|
| Close the account | Ends your use of the service. It is not the same as asking the organisation to erase everything it holds. | Checked by TraceErase |
| Ask for your data to be erased | A request under UK data protection law to delete personal data. The right is not absolute, and the organisation can keep what it must. | Checked by TraceErase |
| Stop marketing | Asks the organisation to stop using your data for direct marketing. It is separate from closing the account. | Checked by TraceErase |
| Get a copy of your data (SAR) | A subject access request: you ask what the organisation holds about you and for a copy of it. | Checked by TraceErase |
| Correct inaccurate data | Asks the organisation to fix personal data that is wrong. | Checked by TraceErase |
| Complain about how data was handled | A data protection complaint to the organisation, and then to the ICO if you are not satisfied. | Checked by TraceErase |
Before you start
Vinted is a marketplace where members buy and sell between themselves, so an account can hold a balance and active orders alongside personal details. Those need settling before deletion.
Ofcom Online Nation 2025 (May 2025): Vinted 29% (14.3m) of UK online adults (retail visits). This is a retail visits figure, not a count of accounts.
Vinted’s UK privacy policy says Vinted Platform Limited is the company behind the Vinted app and website and is responsible for the data, apart from delivery or payment services. This page covers the UK site; other country sites and Vinted Pro business arrangements were not reviewed.
The reviewed record has two separate routes: deleting the account in the app or on the website, and asking Vinted privacy support to erase your personal data by email. They are not the same request.
- Finish orders and withdraw funds. Complete active orders first. You lose access to money and order information still in the account.
- Ask for a copy of your data first if you want one.
- Know the account is hidden at once. Deletion deactivates the account immediately and hides it from other users.
- Check whether the account can be deleted. Accounts permanently blocked for safety reasons cannot be deleted.
- Think about appeals. Using a data-deletion right may stop you making new appeals or getting updates on existing ones.
Close the account
Done through the app or the website. You need to sign in to your account first.
- Finish all active orders and withdraw any remaining balance to your bank account.
- In the app open Profile, then Settings, then Account settings, then Delete my account.
- Tick the box confirming transactions are complete and confirm deletion.
- On the website start from the profile icon dropdown; the steps are similar.
The organisation’s own page (opens in a new tab)
Limits to know about
- Vinted describes this as deactivating the account immediately, with some data kept temporarily before permanent deletion.
- Accounts permanently blocked for safety reasons cannot be deleted.
Ask for your data to be erased
Done through email or post. No sign-in is needed.
- Email Vinted privacy support saying you are asking for your personal data to be erased; giving a reason is optional but Vinted says it can speed things up.
- Be ready to confirm your identity, which Vinted says it may ask for.
- Vinted reviews the request and, if it must keep some data, says so.
- Alternatively delete the account itself using the deletion help page.
The organisation’s own page (opens in a new tab) · Official contact address on the organisation’s page: privacysupport@vinted.co.uk
Limits to know about
- Vinted says erasure is not always possible and applies when the data is no longer needed, consent is withdrawn or an objection succeeds.
- Using the erasure right may stop you making new appeals or getting updates on existing ones.
- Vinted says accounts are normally kept up to 5 years after you stop using it, and 3 months after deactivation.
Stop marketing
Done through the app, the website or email.
- Unsubscribe from marketing emails in your Notifications settings, or use the unsubscribe link at the bottom of any of them.
- Review other data preferences in your Privacy settings.
- You can also object by email to Vinted privacy support; Vinted says it stops direct marketing use immediately.
The organisation’s own page (opens in a new tab) · Official contact address on the organisation’s page: privacysupport@vinted.co.uk
Limits to know about
- Account and service messages may still be sent; the policy covers marketing messages only.
Based on: source 4
Get a copy of your data (SAR)
Done through the app or the website. You need to sign in to your account first.
- Sign in, open Profile, then Settings, then Privacy settings, then Manage account data.
- Select Request data and confirm using the link emailed to you, which expires after a day.
- When Vinted emails that the file is ready, download the ZIP archive.
- If you need more than the account data file, the privacy policy says to email Vinted privacy support.
The organisation’s own page (opens in a new tab) · Official contact address on the organisation’s page: privacysupport@vinted.co.uk
Limits to know about
- Usually ready in minutes but can take up to 30 days.
- Vinted says data that could harm another person rights or freedoms is left out.
Correct inaccurate data
Done through the app, the website or email.
- Update outdated or incorrect details yourself in your Profile settings.
- If you would rather not, email Vinted privacy support and ask them to correct the data.
The organisation’s own page (opens in a new tab) · Official contact address on the organisation’s page: privacysupport@vinted.co.uk
Limits to know about
- Feedback left about you can only be changed by the member who wrote it; Vinted edits or removes it only if it breaks Community Standards.
Based on: source 4
Complain about how data was handled
Done through email or post. No sign-in is needed.
- Email Vinted privacy support, saying it is a data protection complaint, with enough detail to investigate.
- To reach the data protection officer, say so in the message or write to Data Protection Officer, Vinted Platform Limited, 5 New Street Square, London EC4A 3TW.
- If you remain unhappy you can complain to the ICO.
The organisation’s own page (opens in a new tab) · Official contact address on the organisation’s page: privacysupport@vinted.co.uk
Limits to know about
- Vinted says it acknowledges a data protection complaint within 30 days.
- Vinted may ask for proof of authority if someone complains for you.
Deleting the account versus asking for erasure
Deleting the account deactivates it immediately. Vinted says some data is kept temporarily before permanent deletion, and that the account can be restored within three months by contacting support.
Asking for erasure by email is separate. Vinted says erasure is not always possible and applies when the data is no longer needed, consent is withdrawn or an objection succeeds. It may ask you to confirm your identity, and if it must keep some data it says so.
Two retention figures
Vinted says it generally keeps data while you use Vinted and up to 5 years after, and keeps data for 3 months after a deactivation in case you return. The reviewed pages do not reconcile the two. If retention matters to you, ask Vinted in an erasure request what it must keep.
Data copy and marketing
Vinted’s data request tool in your privacy settings sends a confirmation link by email that expires after a day. The file is usually ready in minutes but can take up to 30 days, and Vinted says data that could harm another person’s rights or freedoms is left out. For more than the account data file, the privacy policy points to Vinted privacy support.
For marketing, you can unsubscribe in your Notifications settings, or object by email, in which case Vinted says it stops using your data for direct marketing immediately. Account and service messages may still be sent.
What to expect afterwards
What changes or is lost
- The account deactivates immediately and is hidden from other users.
- You lose access to money and order information still in the account.
- Using a data-deletion right may stop you making new appeals or getting updates on existing ones.
Changing your mind. Vinted says accounts can be restored within three months by contacting support.
What may be kept. Vinted says it generally keeps data while you use Vinted and up to 5 years after, and keeps data for 3 months after a deactivation in case you return.
What TraceErase does here, and what you do
- You follow the organisation’s steps above on its own site or app, and send any request yourself. TraceErase does not log in to your accounts, does not hold your passwords and does not send requests to Vinted UK for you.
- TraceErase shows the guidance it checked and the date, prepares an editable draft request from a template, and keeps a record of what you sent and when, with provisional response dates worked out from the dates you enter.
- A directory listing is not proof that you have an account, and following these steps is not proof that the organisation has erased anything. The organisation decides its own reply.
Sources
The organisation’s own pages that TraceErase checked this guide against, and the day each was read.
- www.vinted.co.uk/help/88 (opens in a new tab) · read 7 October 2026Vinted UK help page for deleting an account, with prerequisites, steps, immediate deactivation, retention and restore window.
- www.vinted.co.uk/help/1374 (opens in a new tab) · read 7 October 2026Vinted UK help page for requesting a copy of account data from privacy settings, with email confirmation and timing.
- www.vinted.co.uk/help/1599 (opens in a new tab) · read 7 October 2026Vinted UK help page on moderation appeals that notes using an erasure right can affect appeals.
- www.vinted.co.uk/privacy-policy (opens in a new tab) · read 8 October 2026Vinted UK privacy policy: controller, retention, each right, marketing opt-out, the privacy support email, the data protection officer post address and the ICO.
- ico.org.uk/make-a-complaint/data-protection-complaints/check-if-you-can-complain/ (opens in a new tab) · read 8 October 2026The UK regulator advises raising a data protection concern with the organisation first and then complaining to the ICO if the response is unsatisfactory.
General information, not legal advice. Organisations change their pages, so check the source for anything that matters to you.
Questions
What happens to my data when I delete my Vinted account?
The account deactivates immediately and is hidden from other users, and you lose access to money and order information still in it. Vinted says some data is kept temporarily before permanent deletion.
Can I get my Vinted account back after deleting it?
Vinted says accounts can be restored within three months by contacting support.
Does deleting my Vinted account erase everything?
Not necessarily. Vinted says it keeps some data temporarily after deactivation, and generally keeps data while you use Vinted and up to 5 years after. It says erasure is not always possible.
Who is responsible for my Vinted data?
Vinted’s UK privacy policy names Vinted Platform Limited as the company behind the app and website, responsible for the data apart from delivery or payment services.
Keep track of your request
A free TraceErase account includes the directory, request drafts and a case record with dates. A plan is a separate, later choice, and creating an account does not start a purchase.