About
About TraceErase
TraceErase is a data security and personal-data protection platform. It exists to help people in the UK understand where their personal data is exposed, strengthen their digital security and take control of personal information held across online services.
Our approach
Most people aren’t sure which old accounts they still have, what an organisation holds about them, or what their rights allow. The official steps are often hard to find and written for lawyers.
TraceErase puts security checks, a directory of account clean-up guidance that TraceErase has checked and dated, request drafts and a simple record in one place, so you can decide what to do and keep track of what was sent and what came back. Where an organisation is on our managed list we can also handle supported requests for you; unwanted loan-broker marketing is the first managed feature.
UK-focused
The guidance and the response dates are written for people in the UK and follow UK data protection rules and Information Commissioner’s Office (ICO) guidance.
Tools you use, help where we can give it
You use the security tools and guided routes yourself. For organisations on the managed list, you can choose eligible requests and give written permission that you can revoke, and TraceErase handles the next steps, with software and our team, when Loan Broker Cleanup is open to you. Where an organisation needs your own login, identity check or confirmation, it shows as “You complete this step”. Where it isn’t on the list, we say so and show you the steps.
Evidence-based
Guidance is checked by TraceErase against the organisation’s own pages and shows the date it was checked and its caveats. Where something is uncertain, the page says so.
Honest about limits
A directory listing isn’t a supported removal, and a request being sent isn’t proof that data has gone. TraceErase shows what an organisation actually said and who vouches for it, and it never shows a clean result when a data service is unavailable.
What you can check for yourself
TraceErase is new, so it doesn’t lean on logos, awards or customer quotes. It shows its working instead, so you can judge the service on evidence.
Dated, sourced guidance
Every checked route shows the date TraceErase read the organisation’s own pages, the pages used and the caveats. Where the signed-in steps weren’t run, the page says so. See the Facebook guide for an example.
Guides that name their sources
Each guide lists the official pages it relies on, the day they were read, when the guide was last changed, and whether a legal specialist has reviewed it. Nobody is named as a reviewer unless they did review it.
Limits stated where they matter
A directory listing isn’t a removal, a sent request isn’t delivery, and an unavailable data service is never shown as an all-clear. The site reads what is switched on from the service itself and says so, rather than writing it into the page.
A licensed, credited directory
The directory starts from the MIT-licensed JustDeleteMe community directory, with additions from official sources. Entries with a checked route carry TraceErase’s own dated check; the rest are listed as not checked yet.
Who operates TraceErase
R2D2S TECH LIMITED, trading as TraceErase
Registered in England No. 17106110
The Foundry, 10 Dolphin Centre, Poole, Dorset BH15 1SR
How we handle personal data, and how to contact our Data Protection Officer, is set out in the Privacy Policy. For help using TraceErase, see Contact and support.
Take control of your personal data
Create an account to check a password, search the account clean-up directory and prepare or track privacy requests. Organisations decide their own replies, so TraceErase shows what each one says.